Shipping policy

Delivery Options

Door-to-Door Delivery

We deliver nationwide across South Africa, bringing your order straight to your door.

Delivery Timeframe: 3-5 working days

Shipping Costs:

• FREE delivery on orders R1,500 and above
• R129 delivery fee on orders below R1,500

Collect From Store

Save on shipping and collect your order directly from us!

Collection Address: Jooce HQ
Freeway Industrial Park
WH2, Block D, Basement, Right Wing
24 Pomona Road, Kempton Park, Johannesburg

Collection Hours: Monday to Friday: 8:00 AM - 2:00 PM

Important Notes

• Delivery times are calculated from the date your order is dispatched
• We'll send you tracking information once your order is on its way
• Please ensure someone is available to receive your delivery during business hours
• For collection orders, please bring your order confirmation and ID

Questions?

If you have any questions about your delivery or need to arrange special collection times, please don't hesitate to contact us.

This policy is effective from the date of your order and may be updated from time to time.